Telecom SECTOR
Indian Telecom sector has emerged as one of the greatest economic success stories, registering a consistent overall growth rate of more than 35% over the past decade in terms of subscribers. India is the second-largest & the fastest growing Telecom market in the world with 939 million subscribers as on 31st August 2012, with an overall Tele-density of 77% (TRAI). Further, the annual mobile handset sales are expected to cross 200 million units mark this year and India is fast becoming a manufacturing hub for the Telecom infrastructure equipment.With m-governance, m-commerce, m-education, m-health, online shopping, m-gaming, m2m communications & many such new innovations, Telecom is set to increasingly permeate the lives of common Indians in coming years. The Indian Telecom success story would continue with 3G networks and smartphones, besides focussing on the under-penetrated rural markets.
This dynamic sector employs close to 2.8 million people directly and almost another 7 million indirectly, making it one of the largest employment generating sectors in the country. At the current rate of growth, it has the potential to generate almost an equal number of job opportunities over the next ten years. This gave rise to the need for an organization that would lead skill development in a Public-Private Partnership mode and would be responsible for charting the human resource requirement in the value chain of the telecom sector. As a result, TSSC will endeavor to create a human resource pool of the right size and quality to meet the evolving demands of the Telecom industry.
About Telecom Sector Skill Council (TSSC)
The Telecom Sector Skill Council (TSSC) is a Non-Profit Organization, registered under the Societies Registration Act, 1860. We are an industry-led apex body, jointly set up by The Cellular Operators Association of India (COAI), Indian Cellular Association (ICA) & Telecom Centres of Excellence (TCOE) to ensure adequate availability of skilled manpower to boost growth and productivity in the Telecom Sector. Set up under the aegis of the National Skill Development Corporation, TSSC has members from the various Telecom industries, Academia, Industry associations (such as COAI, ICA, AUSPI & TAIPA) and representation from the Government (DeitY) as well.
Courses We Offer
Individuals in this position interact with customers to understand customer needs and service them by effecting sales of relevant products. Individuals in this position display merchandise and interact with customers to understand their needs to service them with sales of relevant product offerings whilst working cordially within the team and retail organization. The individual needs to be physically fit to withstand working in a retail environment whilst being customer responsive. They would need good interpersonal and listening skills.
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement
Individuals in this position interact with trade/retailers to understand their needs and service them by effecting sales of relevant products. Individuals in this position visit retail /wholesale outlets as per daily route plan & makes sales call using relevant selling aids like handhelds to increase productivity and achieve sales targets, demonstrate commanding knowledge of the trade being serviced by him and the existing competitors. Identify new outlets to increase sales of the products and provide service facilitating resolution of trade problems related to products and company being represented by the salesman. He/She creates demand at point of sale by creating visibility for products putting Point of sales material and merchandising elements like counter top/shelves or racks depending on the category of product he/ she sells. Hence he/She needs to influence & own the execution standards of availability and in-store visibility.
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement
Individuals in this position service internal and external customers in a retail environment with respect to product receiving, movement, storage, and delivery. Individuals in this position receive, move, store and deliver products whilst working cordially within the team and retail organization
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement
Individuals in this position service and process all payments made in for sales done within the retail environment whilst working cordially within the team and retail organization. Need to be fast, accurate, dedicated & honest as they handle cash.
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement
Individuals in this position interact with customers by giving specialized service and product demonstrations to maximize business in a retail environment whilst striving for continuous improvements in levels of services rendered.
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement
Individuals in this position should be able to build/manage a store operations team and also possess a good understanding of customer segments and their product and brand preferences, competition and sales techniques and incentives that affect incremental customer purchases. They are responsible for achieving business goals for the business unit through planning, organizing, controlling and reporting store performance.
- Eligibility 8th Std
- Duration 200 (hrs min.)
- Training Period 30 (days min)
- Certification Partner RASCI
- Placement Link visit placement